Privacy Policy

Your personal information and assets are our top priority. We are fully committed to safeguarding them.

Maplebit Vexward collects and retains information necessary for your trading activities. How we collect and store this information is outlined in the Privacy Policy below.

Our policy is grounded in the following principles:

• We aim to provide complete transparency about our practices for collecting and storing your personal information:

Our goal is to ensure you understand how we collect and process your data, so you can make informed decisions. We maintain clear guidelines and processes for handling data on this website. Our policy outlines the specific methods we use, giving you clear, concrete information on how your data is used. You are in the driver’s seat.

We will always provide timely information whenever we determine you need to be informed. Transparency is fundamental to us.

Our trained staff are always available to answer any questions you may have about any aspect of our processes, including our obligations under Canada law. You can contact us at any time: info@maplebit-vexward.com

• We do not permit any other use of personal data beyond what is outlined in our Privacy Policy.

We may process personal information for the following purposes: ensuring the proper operation of Maplebit Vexward services and connecting trader-members with third-party trading platforms. We may also use it to maintain and enhance website features and services; protect our rights; and meet regulatory or other legal obligations. Finally, we may process data as needed to provide administrative and other business functions related to the services delivered to you, the client.

To provide better services tailored to your preferences and needs, Maplebit Vexward uses personal information.

• To access and use essential tools to protect your personal data and safeguard your rights:

At any time, you can contact us to request access to all of your personal information. We can also update or delete it upon request. In addition, we can facilitate the transfer of your information to you or to a designated third party. We offer these services to help you better exercise your rights to privacy and control.

• Safeguard your personal information:

Our security systems use bank‑grade controls and are maintained to the highest standards. While no solution can offer a 100% guarantee, we remain committed to continuously enhancing our systems and strengthening the safeguards we have in place.

We have a detailed and comprehensive privacy policy and the highest-level security systems.

1. The Scope?

This policy outlines our procedures for the collection, processing, and sharing of all data related to natural persons.

Our policy applies to all natural persons who are identifiable or have been identified. This includes any individual who can be, or has already been, identified, whether directly or indirectly, in connection with data entrusted to us, as well as data we can access, combine, and reasonably link.

As defined in the Privacy Policy, data processing specifically refers to the storage, management, and organization of personal information.

We do not collect, or seek to collect, any information about individuals under the age of 18. We also do not permit individuals under the age of 18 to use our platform for any purpose. If we become aware of any user or any information relating to a person under the age of 18, we will immediately delete that information.

2. What personal information do we retain?

When you register with us, we collect the personal data necessary to enable your use of our services. Where required, we may also request personal data to verify account ownership, for example. To maintain and improve the quality of our services, we collect and analyse data about your use of our platform's services and those of our third-party partners.

3. You are under no obligation to provide the company with your personal information.

While you are under no obligation to provide your information, choosing not to do so may limit the services we can provide. It may also restrict your ability to use our platform.

4. What personal information do we collect? When you visit our website, we may collect the following personal information:

We don’t collect information that personally identifies you. We do collect details such as your account activity, users' IP addresses, and the date and time of access. For maintenance, security, and support, we retain system crash reports, browser information, and the type of device used to access your account. We also collect information about the language used by your account.

Regarding personal data collection, we only collect and retain the information you consent to provide when you connect to a third-party trading platform through us.

Personal information you have provided to third-party platforms may include: your full name, address, telephone number, and email address.

5. Why does the company need my personal information, and is it legal for them to collect it?

The company collects, stores, and processes your personal information solely for the purposes outlined in this Policy. All such uses and processing comply with applicable laws in Canada.

The company will only collect, process, or disclose your data in compliance with applicable laws in Canada. The following are the legal grounds for doing so:

• You confirm that the company may store and process your personal information. By submitting your information to the company, you authorize us to transfer it to the relevant third-party trading platform. You have consented to the processing of your personal personal information for one or more purposes.
• To improve services, establish or defend legal claims, pursue legitimate interests, and for other lawful purposes, the company may need to collect, store, and process your personal information.
• Data processing is necessary to meet legal obligations.

If you would like to learn more about the data processing we are required to perform, please contact us by email.

Below is a list of the specific purposes for which we may process your personal data, along with the applicable legal basis.

6. Disclosure of Personal Information to Third Parties

For the purposes of storing and processing IP addresses, as well as conducting user surveys and analyses and providing other related services, the company may share anonymized personal data with third-party service providers.

At your request, we will share certain personal information you provide with third-party services. In such cases, the use of your information will be governed by that company's privacy policies. This may include various digital trading platforms.

To better serve our clients and enhance our overall services, the company may share personal information with its affiliates and partner companies.

As required by law or to protect the company’s rights and assets, and those of our third-party partners, we may disclose data to appropriate legal or regulatory authorities.

In the event of a significant business transaction, such as the sale of the company or seeking investment or a loan, relevant data may be shared in a lawful and appropriate manner. This also applies in the case of any company merger, restructuring, consolidation, or bankruptcy, in accordance with the law.

7. Use of Cookies and Third-Party Services

To support site analytics and our partnerships with advertising firms, we may use cookies and similar technologies, in accordance with applicable laws and industry standards.

Cookies—small pieces of data stored on your device when you visit a website—are used to collect information about your browsing behaviour, preferences, and similar usage details. Their purpose is to personalize and enhance your user experience by remembering your settings and preferences and tailoring our service offerings accordingly. These cookies are also used for site analytics and for gathering statistics to support strategic planning.

Broadly speaking, the site uses two types of cookies. Session cookies are stored in your browser only for the duration of your visit and are deleted when you close the browser. Persistent cookies remain in your browser even after your session ends. These help the site recognize you as a returning visitor and facilitate your use of the site.

Types of cookies:

Cookies may be used as needed, in line with their intended purpose:

Cookies are blocked or have been deleted

If you want to delete or block cookies, you will need to do so in your browser settings. Follow the links below for step-by-step instructions on making these changes in the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies may prevent some site features and functions from working properly.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to carry out the activities described in this policy. We may keep it longer to comply with applicable laws, regulations, and company policies.

Your personal data will be shared - only at your request and at your discretion - with third-party trading platforms for a period of 12 months. When that 12-month period expires, and with your consent, that data will be shared for a further 12 months.

Our operations include routinely reviewing all personal data to determine whether it is still required.

9. Transfers of personal data to third countries or international organizations

When required to provide services and/or for security purposes, personal data may be transferred to countries outside your home country (third countries) and to international organizations under robust security safeguards. We apply industry-leading security measures to protect your data and ensure you have access to legal remedies and rights in all cases.

In the EEA (European Economic Area), all residents are protected by data privacy laws and safeguards.

• All data transfers are carried out under the EU’s legal jurisdiction and competence, in accordance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public bodies or authorities are carried out in compliance with Article 46(2). This agreement is legally binding and enforceable.
• The European Commission’s Standard Contractual Clauses (SCCs), adopted under Article 46(2)(c) of the GDPR, establish the conditions for data transfers, which are conducted in accordance with them. The Clauses can be accessed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information about the specific security measures implemented by the company to protect your personal data during transfers to third countries, please send a request by email to info@wealthwaydigital.uk

10. Protecting Personal Data

Personal data is safeguarded using top-tier technical and organizational measures, in line with industry-leading standards. These measures are designed to prevent unlawful or accidental destruction of data, as well as its loss or alteration.

While we apply rigorous, legally prescribed standards for data protection, it is not possible to guarantee in every circumstance that your personal data will remain entirely error-free. Accordingly, we cannot be held liable if personal data is disclosed or experiences incidental, intangible, or consequential harm. This also covers situations beyond our control, including disclosures arising from transmission errors, unauthorized third-party access, or other similar causes.

If legally binding requests are made by regulators or other legal authorities, we may be required to disclose your personal information to them. Once disclosed under legal compulsion, we cannot control how those authorities handle, store, or safeguard your information.

Any information transmitted over the internet, including personal information, carries a certain risk of interception and is not entirely secure. The Company cannot guarantee the security of any data transmitted online.

11. Third-Party Website Links

On this website, you will encounter links to third-party applications and websites. Please note that these parties are not affiliated with, nor controlled by, the company, and our privacy policy does not apply to them. They maintain their own policies and practices for collecting and processing personal information, and we are not responsible for those activities. Use at your own discretion.

Always review the privacy policy of any company or service on their website before providing personal information. Confirm that their collection, use, and processing policies align with your preferences and priorities. Any data you choose to share should be provided directly to the service provider.

12. Policy Amendments

At any time, we reserve the right to update or modify this policy. We will provide notice of any changes on this website and through other appropriate channels. The updated version of this Privacy Policy will be posted on the website, and the revised policy will take effect immediately upon publication unless otherwise stated.

13. Your rights over personal data

You have full control and the final say over how any and all of your personal data is used, including the right to verify its accuracy, correct errors, and choose to delete it or restrict the scope and nature of any processing by us.

On this page, residents of the EEA will find information relevant to them:

Your personal information is protected by the rights described herein. By sending an email to the address below, you may immediately exercise those rights.

Accessing Your Rights

If the personal information you have provided to us is accurate, you may access it at any time. Any of your personal information that we process is available to us and therefore verifiable.

At any time, you may request your personal data for verification, and we will provide it to you in electronic format. If you request additional copies of the data we process, beyond the one already provided, a reasonable fee may apply.

The rights granted by law and in our Privacy Policy must not encroach on the rights of others. The company may refuse or limit access to personal information if access would compromise the rights and freedoms of others.

Right to Rectify Errors

Any errors in your personal data, whether from omission or incorrect details, may be corrected by you or by the Company to ensure it can be processed properly.

Erasure Rights

You have the right to request the deletion of your personal data under the following circumstances. 1) If your personal data has been processed without your consent or outside applicable legal boundaries. 2) If you request its removal and the Company has no legal obligation to retain it. 3) If you withdraw consent or no longer accept any processing by us—even if lawful and within our legitimate interests or those of a third-party provider—and, finally, 4) if we are legally required to delete your data.

The right to erasure is overridden and superseded by legal obligations imposed by the EU or the laws of any Member State. Likewise, where data is necessary to establish, exercise, or defend legal claims.

Right to Restrict Data Processing

You have the right to request that processing of your personal information be limited in circumstances where you believe it contains inaccuracies.

If you request that the use of your personal data be restricted, it will be deleted except in the following cases: 1) where a law of the European Union or any Member State prevents this. 2) With your consent, where necessary to establish, exercise, or defend legal claims. 3) To protect the rights of another natural person.

Your Right to Data Portability

You have the right to access and review any personal data you have provided, where you have consented in any form to its collection and where the processing is carried out by automated systems.

You have the right to request the transfer of any or all personal data to another company or organization, where technically feasible. This does not affect your right to have your data deleted. This right cannot be exercised if doing so would infringe on the rights or freedoms of another individual.

Right to object to data processing

Notwithstanding the Company’s right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to such processing and request that it stop. This does not apply where there are compelling legal grounds to continue the processing, including for the establishment, exercise, or defence of legal claims. In such cases, we may continue processing your personal data.

You may, at any time, request that your personal data not be processed in connection with any direct marketing activities.

Right to Withdraw or Refuse Consent

At any time and, where possible, with immediate effect, you may withdraw your consent to our processing of your personal information. This will not apply retroactively to any processing carried out before your consent was withdrawn.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been infringed in connection with the processing of your personal data, European Union Member States have established regulatory and supervisory authorities for this purpose. You may submit a complaint to these authorities at your discretion.

Section 13 outlines the circumstances under which your personal data rights may be limited by European Union law or by the laws of its Member States.

Once we receive your request regarding your personal data and how it is processed, we will provide access to the information you requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the complexity of yours. If an extension is required, we will notify you of the new deadline within one month of receiving your request.

Requested information will be provided to you electronically at no cost, unless prohibited by applicable law or by the provisions of Section 13. We reserve the right to charge a reasonable fee or decline requests we determine to be frivolous, excessive, or repetitive.

We may require additional proof of identity if there is any reasonable doubt about the individual submitting the personal data request, for the purposes of data protection and security.